Your order is important to us. We make every effort to deliver your products as quickly as possible. Orders placed Monday to Friday before 2pm will be shipped within 24 hours. The carrier used is determined by the order weight/volume and value of the order. Small, low value items will be shipped via Royal Mail. Large volume or high value items will be shipped via DPD courier, on a tracked and signed for 48 hour delivery service. A signature will be required for items that cannot be posted so please provide a contact telephone number and delivery instructions. In the unlikely event that we have an issue with the product or stock level we will contact you within 1 working day. If you have any questions regarding shipping please don’t hesitate to contact us and we will be glad to help.